Privacy Policy

Last updated: May 31, 2026

Astralink Pay (“we”, “our”, or “us”) respects your privacy. This Privacy Policy explains how we collect, use, store, and protect information when you use the Astralink Pay mobile application and related services.

1. Information We Collect

When you use Astralink Pay, we may collect the following information:

• Personal information such as first name, last name, email address, phone number, and birth year.
• Account information such as verification status, referral code, and account activity.
• Chat content, including text messages exchanged with our support or admin team.
• Uploaded media, including images and voice messages sent through chat.
• Device notification token, such as Firebase Cloud Messaging token, used to send message notifications.
• Technical information such as app version, device type, and basic usage data needed to maintain the service.

2. How We Use Your Information

We use the information we collect to:

• Create and manage your account.
• Verify your email address and process account registration.
• Provide customer support through chat.
• Send notifications about chat messages and important account updates.
• Manage referral records and related rewards.
• Improve security, prevent abuse, and maintain the reliability of our services.

3. Chat Messages, Images, and Voice Messages

Astralink Pay allows users to communicate with our support/admin team. Messages, images, and voice messages you send may be stored on our servers so that support staff can respond and maintain conversation history.

4. Notifications

We use Firebase Cloud Messaging to send notifications, including notifications for new chat messages. To do this, we may store a device notification token linked to your account. You can control notification permissions from your device settings.

5. Sharing of Information

We do not sell your personal information. We may share limited information only when necessary to operate the service, comply with legal obligations, protect our rights, or prevent fraud and abuse.

6. Data Security

We use reasonable technical and organizational measures to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your information for as long as needed to provide our services, maintain account records, support users, comply with legal obligations, and resolve disputes. You may contact us to request deletion of your account or personal data, subject to legal and operational requirements.

8. Your Rights and Choices

Depending on your location, you may have rights to:

• Access the personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of your personal information.
• Disable notifications through your device settings.

9. Children’s Privacy

Astralink Pay is not intended for children under the age required by applicable law. We do not knowingly collect personal information from children. If we learn that we have collected such information, we will take appropriate steps to delete it.

10. International Data Processing

Your information may be processed and stored on servers located outside your country. By using Astralink Pay, you understand that your information may be transferred and processed in other locations where our service providers or servers operate.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.

12. Contact Us

If you have questions or requests about this Privacy Policy, contact us at:

Email: [email protected]
Website: https://astralinkpay.com